We have been conducting the fieldwork for EPSI Rating surveys from 2017. EPSI Rating was launched as an EU research project in the late 1990s. The project focused on measuring customer satisfaction in different sectors of society, and is owned by The Swedish Institute for Quality (SIQ): EPSI Rating is a non-profit, independent and academic organization. EPSI Rating measurements are considered an important independent national quality index in a growing number of industries, both consumer and business.
The main idea behind Uppolumi is to serve as a single point of contact for any institution – end-client, marketing agency, market research agency – interested in market research in Nordics. We have to immodestly admit, we succeeded. With 20 years of experience in conducting market research in this region, we can help you address your business challenges in any of the Nordic markets, and holding everything in one hand, save your time and efforts.